How do I set a refund policy?

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When creating your tickets you can set a refund policy for ticket purchases. On the ticket creation page, under Refund Policy, select the radio button for your desired refund policy.

You can set the refund policy for:

  • 1 Day - Attendees can receive refunds up to one day before event start date
  • 7 Days - Attendees can receive refunds up to seven days before event start date
  • 30 Days - Attendees can receive refunds up to thirty days before event start date
  • No Refunds - No refunds at any time
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